Privacy
Policy

1. Introduction

Solar Resistências Elétricas (Baltyra Darcy Donato - ME, CNPJ 59.669.069/0001-55), hereinafter referred to as "Solar", is committed to protecting the privacy and personal data of its customers, suppliers, visitors and partners.

This Privacy Policy describes how we collect, use, store and protect your information when you access our website solarresistencias.com.br or contact us by any means.

2. Data Collected

We may collect the following categories of personal data:

2.1 Data you provide

• Full name and/or company name
• Tax identification number (CNPJ/CPF)
• Email address
• Phone / WhatsApp number
• Messages and content of quote requests
• Resume information (job applicants)

2.2 Automatically collected data

• IP address and browsing data
• Device type and browser
• Pages visited and browsing time
• Cookie data (see section 7)

3. Use of Data

We use your personal data for the following purposes:

• Responding to quote requests and customer service
• Sending requested technical and commercial information
• Processing supplier and partner registrations
• Analyzing job applications
• Improving the website browsing experience
• Complying with legal and tax obligations
• Preventing fraud and ensuring security

4. Data Sharing

Your data may be shared in the following situations:

• Service providers: companies that assist us in operating the website and customer service (hosting, email, etc.), always under confidentiality obligations.
• Legal obligation: when required by law, court order or competent authority.
• Rights protection: to protect our rights, property or safety.

We do not carry out international transfers of personal data.

5. Storage and Retention

Your data is stored on secure servers located in Brazil. We retain your data for as long as necessary to:

• Provide the contracted or requested services
• Comply with legal obligations (minimum 5 years for tax records)
• Resolve disputes and enforce our agreements

After the retention period ends, data is securely deleted or anonymized.

6. Your Rights

As a data subject under Brazil's LGPD (Law 13.709/2018), you have the following rights:

To exercise any right, contact us at the email or phone listed in section 11.

7. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember preferences (such as the light/dark theme chosen).

Types of cookies used

• Essential cookies: necessary for basic site functionality (e.g. theme preference)
• Analytical cookies: help us understand how the site is used (anonymized data)

You can disable cookies in your browser settings, but some site features may be affected.

8. Security

We adopt appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction or alteration, including:

• Secure connection (HTTPS/SSL)
• Restricted data access control
• Regular system updates
• Staff privacy training

In the event of a security incident that may cause risk or harm to you, we will notify the relevant authorities and affected data subjects within the legal timeframes.

9. Minors

Our services are intended for legal entities and industry professionals. We do not intentionally collect data from persons under 18. If we become aware that we have collected data from a minor, we will delete that information immediately.

10. Changes to this Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legislation. The date of last update will always be indicated at the top of this document.

We recommend checking this page periodically. Continued use of the site after any changes indicates your agreement with the updated policy.

11. Contact and Data Protection Officer (DPO)

To exercise your rights, ask questions or make complaints about the processing of personal data, please contact us: